Policy

Cancellation & Refund Policy

Cancellation and Refund policy depends on the hotels and resorts where the reservation has been made , and it varies from hotel to a hotel and factors such as the seasonality , duration between the date of cancellation and the check in date , etc  . JAPMEET HOLIDAYS will charge a processing fee of 10% in case of cancellations.

If you must cancel your Hotel Booking please submit your cancellation in written form (mails, letters). Cancellation refunds will be calculated as of the date we receive your written cancellation.

All payments for travel services not provided to the passenger shall be refunded in accordance with these Terms and Conditions and in accordance with JAPMEET HOLIDAYS cancellation policy:

Cancellations made between 03 to 0 days prior to departure will not qualify for any refund.

Traveler substitutions are not considered as cancellations of reservations. We can accommodate them.

After the trip commence, we will be unable to refund any amount for unused services (may include but not limit to hotels, air or train tickets, meals, admission fees) due to your early departure, late arrival, or missed days on tours.

Note: Please note that if booking for following period is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.

  • Festival Period Bookings (Festivals like – Diwali, Dussehra, Holi, Pushkar fair etc).
  • High Peak Season bookings (from 20th Dec to 15th Jan).
  • Long Weekends Bookings.

Refund:

In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

Mandatory Identification Document:

It is Mandatory for all guests (Foreign Nationals, NRI’s and Indian Nationals) to provide Photo ID at the time of booking confirmation. Documents as per details given below are applicable for different categories :

For Foreign nationals – copy of Passport + Visa is mandatory.

For Non Resident Indians clients (NRI client) – copy of passport.

For Overseas Indian clients holding OCI / PIO card – copy of passport and copy of OCI/PIO card is mandatory.

For Domestic clients – copy of Driving License / Voter ID Card / Adhar Card / passport is mandatory

Thank you for taking the time to look around our web site, and we look forward to providing you with a very memorable Holiday. “We promise you Give Best to Best Services all the Time”